Federal law requires banks to reimburse customers for unauthorized electronic transfers, but they often refuse, stranding victims.
When Customers Say Their Money Was Stolen on Zelle, Banks Often Refuse to Pay
Bank of America Corporation Bank Robberies Banking and Financial Institutions Capital One Financial Corporation Chopra, Rohit Consumer Financial Protection Bureau Consumer Protection E-Commerce Frauds and Swindling JPMorgan Chase & Company Mobile Commerce and Payments Robberies and Thefts Senate Committee on Banking Venmo Wells Fargo & Company Zelle (Early Warning Services LLC)
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