What Are Restaurant Service Charges For? These added-on fees confuse diners and even employees, but more owners are relying on them to help make a tough business work.
Tipping Confusion Tipping norms haven’t kept up with delivery apps and changes in how people buy food.
$388 in Sushi. Just a $20 Tip: The Brutal Math of UberEats and DoorDash Delivery drivers were hailed as pandemic heroes. But they say the rise of contactless delivery has made customers less inclined to tip generously and gig work is becoming an even harder way to make a living.
Tech Is Allowing Businesses to Overcharge You in Tips Payment apps and touch screens have made it easy for merchants to ask us for preset gratuity amounts. We don’t need to succumb to the pressure.
How I Learned the Art of Seduction Working in the restaurant industry taught me skills I later employed to more lucrative ends.