Responding to criticism of its hands-off approach to content moderation, the company said it would not ban Nazi symbols or extremist rhetoric so long as newsletter writers do not incite violence.
Fueled by the conflict between Israel and Gaza and stoked by extremists, hate speech has spiked on social media platforms such as X, Facebook and Instagram, researchers said.
The Center for Countering Digital Hate said it had received a letter from X, Twitter’s parent company, accusing it of trying to hurt the social platform with its research.
Two new lawsuits filed by the victims’ families are the most recent attempt to hold social media companies responsible when men steeped in violent ideologies on those platforms open fire.